Privacy Policy

Information We Collect

• Information you provide: name, email, phone number, shipping and billing address, and order details.
• Payment information is processed securely by our payment providers; we do not store full card numbers.
• Automatically collected: device, browser, IP address, and browsing activity via cookies and similar technologies.

How We Use Your Information

• To process and ship orders, send order updates, and provide customer support.
• To improve our website and products, and (with your consent where required) to send marketing communications.
• To prevent fraud and comply with legal obligations.

Cookies & Personalized Advertising

We use cookies for site functionality, analytics, and advertising, and may use Google services to measure performance and show personalized ads. You can opt out of the "sale" or "sharing" of personal information for targeted advertising via our "Do Not Sell or Share My Personal Information" link [insert link], and manage cookies in your browser settings.

How We Share Information

We share information only with service providers who help us operate — such as shipping carriers, payment processors, and IT providers — as needed, or where required by law. We do not sell your personal information for money.

Your Privacy Rights

• You may ask to access, correct or delete personal information, subject to applicable UAE law and legitimate record-keeping requirements.
• You may withdraw marketing consent at any time using the unsubscribe link or by contacting us.
• Visitors from other jurisdictions may have additional rights under their local privacy laws.

Children's Privacy (COPPA)

Our website is not intended for children under 13, and we do not knowingly collect personal information from them.

Data Security & Retention

We use appropriate safeguards, including SSL encryption, and retain data only as long as necessary.

Contact

To exercise your rights or ask a privacy question, contact us at [email protected] or +971 4 555 0147.